Art-Craft Sun Limited Warranty
Updated 7/23/2024
Art-Craft Sun Limited Warranty
As the oldest family-owned and continuously operating eyewear manufacturer in the U.S., Art-Craft Optical has been producing eyewear for more than 100 years.
We stand behind the precision quality of every pair of sunglasses we deliver — which is why we offer a limited warranty on all Art-Craft sunglasses.
What's covered?
Any sunglasses purchased on ArtCraftSunglasses.com or from an authorized Art-Craft dealer.
What do your warranties cover?
Lifetime Limited Warranty
Art-Craft will repair or replace any broken solder joint on our metal frame sunwear throughout the lifetime of the product. The defective frame must be returned along with proof of purchase.
Two-Year Limited Warranty
For claims made outside of our Lifetime Limited Warranty, Art-Craft additionally warrants its sunwear against breakage that may be caused by defects in manufacturing or workmanship for up to two years from the date of consumer purchase. Art-Craft will repair or replace any such sunglasses with an identical or equivalent style, at our discretion, without charge during that period.
Are there any exclusions?
Art-Craft's limited warranty program does not cover:
- Normal use that results in scratched frames or lenses
- Temple tips
- Nose pads
- Accidental breakage
- Improper or misuse of sunglasses
- Lost, stolen, or dropped sunglasses, or any damage caused by unreasonable use
- Repairs or services performed by anyone other than an authorized Art-Craft Optical technician
How do I request a warranty service?
Email CSD@artcraftoptical.com with the subject line "Warranty Service Request." Our Customer Service team will reply to your email and outline your next steps.
Please note: The cost of shipping your sunglasses for service is the sole responsibility of the sender. We recommend using a shipping service with parcel tracking, as Art-Craft Optical is not responsible for any theft or loss during transit.
I have a question not answered here …
No worries — we're here to help! Email our Customer Service team at CSD@artcraftoptical.com or call 800.828.8288.